Privacy Policy

How we collect, use and protect your data

Last updated: May 6, 2026 | Effective: May 6, 2026

1. Introduction

Hilson Technologies ("we", "us", "our") operates HilsonPOS. This Privacy Policy explains how we collect, use, and protect your information when you use our platform at hilsonpos.com and app.hilsonpos.com.

2. Information We Collect

We collect information you provide during registration including business name, contact details, and location. We also collect transaction data, product and inventory data, customer and supplier records you enter, and technical data such as IP address and browser type.

3. How We Use Your Information

We use your information to provide and improve the HilsonPOS service, process your subscription payments, send important service notifications, provide customer support, and generate anonymous usage statistics to improve the platform.

4. Data Storage & Security

Your data is stored on secure cloud servers. We implement industry-standard security measures including SSL encryption, regular backups, and access controls. Only authorized Hilson Technologies staff can access your data for support purposes.

5. Data Sharing

We do not sell your data to third parties. We may share data with trusted service providers who assist in operating our platform, such as email delivery services. All third parties are bound by confidentiality agreements.

6. Your Business Data

Your customers, products, sales and inventory data belong entirely to you. You can export your data at any time from within the platform. Upon account termination, your data is retained for 30 days before deletion.

7. Cookies

We use essential cookies to keep you logged in and maintain your session. We do not use advertising or tracking cookies. You can disable cookies in your browser but this may affect platform functionality.

8. Your Rights

You have the right to access your personal data, correct inaccurate data, request deletion of your data, and export your business data. To exercise these rights, contact us at info@hilsonpos.com.

9. Children's Privacy

HilsonPOS is not intended for use by individuals under 18 years of age. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy concerns or data requests, contact us at:
Email: info@hilsonpos.com | Phone: +233 541 111 973
Address: Aggrey St, Adjacent MiLife Insurance, Kisseman-West Legon, Accra, Ghana